How to claim money back through the Eat Out to Help Out Scheme

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If you have registered your establishment for the Eat Out to Help Out Scheme and offered scheme discounts to diners on Mondays to Wednesdays between August 3 and August 31, you can:

  • claim back the discount given on food and non-alcoholic drinks
  • submit weekly claims for August until 30 September

You must make the claim ONLINE yourself, we cannot do it for you.

We can help you calculate the claim if you want us to.

You must enter accurate details for all the establishments you’re claiming for before submitting your claim.

If you need to amend information later your payment may be delayed.

When you can claim

You can make a claim after seven days from the date of your registration.

You can only claim for scheme discounts you offered on or after the date you registered. 

What you will need

You will need the records you’ve kept for each day you have used the scheme, including the:

  • total number of diners (covers) who have used the scheme, including children
  • total amount of discount you’ve given
  • period you’re claiming for

If you are making a claim for more than one establishment, you will need to have the:

  • records for each establishment
  • overall total value of the claim for all establishments ready before you claim

How to claim

You must enter accurate details for all the establishments you’re claiming for and check your claim carefully before submitting.

If you claim too much, HMRC will not be able to correct this until August 14.

If you claim too little, HMRC will not be able to correct this until August 21.

You can make up to five claims before September 30, you cannot claim after that.

When you sign into the service you must choose the periods that you are claiming for, from:

  • August 3 to August 5
  • August 10 to August 12
  • August 17 to August 19
  • August 24 to August 26
  • August 31

You’ll also need to enter the total number of covers and claim value for each establishment that has offered the scheme discount.

Records you must keep

To show the link between the number of diners who got the discount and the total value of scheme discount being claimed for in each claim period, for each day, all you must keep is a record of the:

  • total number of diners who have used the scheme discount in your establishment
  • total value of all eat in food and non-alcoholic drink sold where the scheme discounts were given
  • total value of scheme discounts you’ve given and claimed for

If you are using the scheme for more than one establishment, you must keep these records for each.

HMRC may ask for your records relating to the scheme. You should keep records:

  • in a format that suits your business
  • with your other business records

Once you have claimed, you will get a claim reference number.

HMRC will then check your claim is correct and pay the claim amount by BACs into the bank account you gave when you registered, within five working days.

Paying tax

You will still need to pay VAT based on the full amount of your customer’s bill before the scheme discount is applied. This amount needs to be reflected in the correct VAT return for the period the transaction took place.

If your point of sale system does not allow you to account for VAT accurately under this scheme, you can manually adjust your VAT account after the sale.

If you cannot include the adjustment in the period the transaction took place, you should estimate the VAT and you must account for any difference in your next VAT return.

The payment you receive will be treated as taxable income.

If you need to make a correction

If you need to correct any information given during registration or to a claim, you will need to contact HMRC.

There is a dedicated helpline for this scheme: 0300 322 9429.