Users of the NHS Covid19 app now eligible to apply for self-isolation payment

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Users of the NHS Covid19 app, whohave been notified to self-isolate, and are on low income and at risk of financial hardship, can now apply for a support payment.

Users can apply for the £500 self-isolation support payment if they have been asked to self-isolate by Test, Trace, Protect or parents whose child has been asked to self-isolate by their education setting.

Eligibility

To be eligible to apply, app users will need to meet the criteria of the main scheme and be:

  • Employed or self-employed;
  • unable to work from home and will lose income as a result; and
  • (the applicant or their partner) are currently receiving, Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Jobseeker’s Allowance, Income Support, Housing Benefit and/or Pension Credit; or
  • Have their application accepted under the discretionary element of Self-Isolation Support Scheme.

How to apply

Users can apply for the payment by contacting their local authority.

Until the app is updated to verify individuals who have been asked to self-isolate, users will need to show evidence that the app has asked them to self-isolate in addition to evidence of reduced income when applying. 

Local authorities will be able to accept and process applications for payments from Friday, February 5 and applicants will be able to apply up to three weeks from their last date of isolation.